Frequently Asked Questions
Everything you need to know about your Jigitz shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options like Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Jigitz, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.